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Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for November 2014

Alice Brummett
Cal Turner Rehab & Specialty Care

“Alice praises and encourages the residents each day to reach goals. She is attentive to their needs and thoughtful in her care to them. Alice transmits a positive environment with her smile to everyone. She is a wonderful team member and gives service excellence to her patients.”

Mandy Morris
CHC - Purchasing

“Mandy exemplifies Service Excellence. She is always willing to go the extra mile to ensure staff have what they need. She is calm in urgent situations and is always professional. She constantly is doing the many little extra things to help others. We are fortunate to have Mandy as part of our team.”

Julianne Tabor
MCS – Acute Care

“Julianne is an amazing nurse! She provides excellent patient care and the patients love her. Julianne is professional in all that she does. Her outstanding nursing skills and her compassion makes a difference in the lives of her patients.”


GOLDEN PINEAPPLE - Recipient for 4th Quarter 2014

Mary Jo Baker
The Medical Center—5A

“Mary Jo is professional in her work and a leader in all that she does. She is an effective manager with kindness and understanding. She is helpful to everyone and caring with all patients. Mary Jo demonstrates excellent customer service with our patients, their family, and her staff.”